‘’Cosmos Care is a sub brand of Cosmos which gives new generation Digital Customer Relations Center service to companies & brands.’’
What Does Cosmos Care?
Cosmos care handles customer complaints, advices, demands through brands social media channels and proactive searches.
Cosmos care will reply customers via FAQ (Frequently Asked Questions) documents if the answer is available on the document, if not, Cosmos Care will touch the right departments on company for the best handling for customers.
7/24 Social Media Channels Monitoring
7/24 Social Media Channels Moderation
7/24 Social Media Customer Complaint Management
Monthly & Weekly Digital Care Reports for Each Brand
7/24 Crisis Detection and Management
- Digital Marketing Campaigns,
- Social Media Campaigns,
- Online-Offline Integrated Solutions
- Sales Oriented Digital Solutions
- Design and Production for Social Media
- Coorparate and Micro Website Solutions
- Mobile (Apps, Mobile web sites),
- Influencer Projects